Customers are likely to put up with poor-quality products only if your organization is
A. underperforming in innovation.
B. using computerized customer service.
C. the only one of its kind.
D. in a very competitive industry.
E. lacking strong environmental policies.
C. the only one of its kind.
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Bonds issued in a series so that a specified amount of the bond matures each year are called
a. term bonds. b. serial bonds. c. convertible bonds. d. callable bonds.
Agger Inc. is opening an overseas office for the first time and is sending its best sales manager to oversee the start-up for two years. Zac, Agger Inc.'s human resource manager, is preparing cross-cultural training for the sales manager. A colleague suggests to Zac that he include the manager's spouse in the training. Should Zac follow the advice of his colleague?
A. Yes, the spouse should be included because doing so shows that the company values diversity. B. Yes, the spouse should be included because not doing so could be seen as sex discrimination. C. Yes, the spouse should be included because the family's adjustment affects the success of an assignment. D. No, train only the employee because the employee is the only one going on the assignment. E. No, train only the employee because including the spouse adds to costs but not benefits.
According to the text, a ________ denotes the true value that would be obtained if a census, rather than a sample, were undertaken
A) standard deviation B) statistical inference C) normal distribution D) parameter E) standard normal
Which of the following is the term for testimony taken before the trial begins?
a. subpoena b. motion c. deposition d. settlement