Which of the following is an input measure of a salesperson's success?

A) volume of sales
B) number of orders
C) number of sales calls
D) customer satisfaction
E) level of repeat business


C

Business

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An investment center of Lannigan Company reported operating income of $330,000 on total operating assets of $2,600,000 during the current year. The company has established a target ROI of 13% for the investment center. Last year, the investment center's ROI was 12.2%.Required: Calculate the return on investment for the investment center for the current year. Compare its performance with both the performance from the previous year and the target ROI.

What will be an ideal response?

Business

Low perceived risk, high experience with a retailer, and high satisfaction with past purchases generally are characteristics of _____

a. extended decision making b. cognitive dissonance c. routine decision making d. limited decision making

Business

Which of the following statements is false about demand planning?

a. Operational costs are reduced. b. Opportunities for introducing new products and services are identified. c. Superior customer service is provided. d. A clear picture of market dynamics is difficult to obtain.

Business

Shylock Bank offers a savings account with a nominal rate of 7% and daily compounding. What is the effective rate of the account? (Assume a 365 day year.)

A) 7.25% B) 7.00% C) 7.50% D) 7.10% E) 7.05%

Business