Which of the following is not a step to conducting an effective focus group?
A. Use simple, open-ended questions
B. Analyze the results
C. Encourage critical feedback
D. Establish "correct" answers to the questions
Answer: D
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What is TRUE about training?
A. It can improve effectiveness B. Can only be done in a classroom C. Requires a technician trainer and curriculum D. Training is only for technicians and not service consultants
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Supporting 10,000 foot-pounds of force is the same as supporting 10,000 pounds of weight.
Answer the following statement true (T) or false (F)
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The __________ characteristic of a servomechanism relates to the system when it is moving.
A. static B. dynamic
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In residential construction, posts and beams are usually spaced at _____ o.c.
A. 36" (900 mm) B. 48" (1200 mm) C. 52" (1300 mm) D. 60" (1500 mm)
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