Describe the concept of software as a service rather than a product. Is this an important trend? Why or why not?
What will be an ideal response?
This certainly is an important trend! Students might refer to the Software and Information Industry Association (SIIA) statement that the concept of software as a service is redefining the way that companies develop and deploy their information systems. SIIA also stated that many observers expect traditional packaged applications to be replaced by Web-based services that remove the responsibility for installation, maintenance, and upgrades from a company’s in-house staff.
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