List and explain each of the six fundamental success drivers of performance.

Question

What will be an ideal response?

Answer 1

Innovation is the introduction of new goods and services. Your firm must adapt to changes in consumer demands and to new competitors. Quality is the excellence of your product. Customers expect high-quality goods and services, and often they will accept nothing less. Service means giving customers what they want or need, when they want it. It is focused on continually meeting the needs of customers to establish mutually beneficial long-term relationships. In the modern business environment, speed—rapid execution, response, and delivery—often separates the winners from the losers. Cost competitiveness means keeping costs low enough so that the company can realize profits and price its products (goods or services) at levels that are attractive to consumers. Sustainability, which at its most basic is the effort to minimize the use and loss of resources, especially those that are polluting and nonrenewable.