When developing the tone for a claim letter, ________
A) bear in mind that the person reading your message is seldom responsible for the problem
B) state the facts of your claim logically, objectively, and unemotionally
C) remember that smart businesses know that retaining a customer is far less costly than recruiting a new one
D) keep all of these choices in mind
D
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In Hau Lee's uncertainty framework to classify supply chains, a supply chain for innovative products with an evolving supply process is called which of the following?
A. Efficient B. Agile C. Forward looking D. Responsive E. Risk hedging
Why would the manager of a service company need to use job order costing?
What will be an ideal response?
Madison has decided that she needs to foster relationships among her Jewish customers and her employees. She decides to teach her staff about the different Jewish traditions and some of the commonly used Hebrew words. Madison is broadening which form of diversity?
a. Age b. Race and ethnicity c. Gender d. Ability
A party can claim the excuse of ________ if he or she can prove that the failure to perform on his or her part was due to an event or effect that could not be reasonably anticipated or controlled
A. dirty hands B. Nachfrist notice C. force majeure D. nolo contendere