In the context of customer service, referrals for a business are:
A. complaints and suggestions from unsatisfied customers.
B. recommendations from satisfied customers to potential customers.
C. suggestions from sales personnel to customers about which products to purchase.
D. guidelines to be referred to in order to improve customer relations.
Answer: B
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Once the validity of the measurement model has been established, you can proceed with the
specification of structural model. Indicate whether the statement is true or false
Activity Based Costing is most appropriate for a company that produces only one product
Indicate whether the statement is true or false
Which sentence contains the past participle of the regular verb edit?
A) Chloe is editing an important letter for a major client. B) Chloe edits many letters at the same time. C) Chloe edited the letter on Friday. D) Chloe has edited many documents for her employer.
Activity cost pools are not a necessary part of the allocation of overhead costs using activity-based costing.
Answer the following statement true (T) or false (F)