Since e-mail messages are merely electronic documents, they cannot be used as evidence in lawsuits.
Indicate whether the statement is true or false.
Answer: False.
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In many service industries, customer-contact employees are
A. valued as the most important employees in the organization. B. the best-trained employees in the organization. C. the lowest-paid and least-trained employees. D. well trained but have high turnover rates. E. moderately paid personnel with high rates of turnover.
The Johari Window is a method of considering a person's inner world
Indicate whether the statement is true or false.
Four areas of innovation have occurred in ODC. Which relates to understanding that resistance is not an objective truth outside the change agent-organizational member relationship?
a. Change is continuous, emergent, improvisational, and small scale b. The development of new techniques and tools to change organizational culture c. A new understanding of resistance d. A new way of developing leaders
Perfectly ________ correlated series move exactly together and have a correlation coefficient of ________, while perfectly ________ correlated series move exactly in opposite directions and have a correlation coefficient of ________
A) negatively; -1; positively; +1 B) negatively; +1; positively; -1 C) positively; -1; negatively; +1 D) positively; +1; negatively; -1