Define m-commerce and explain how an e-government could use it to increase its efficiency and effectiveness.

What will be an ideal response?


Mobile commerce or m-commerce, is the ability to purchase goods and services through a wireless
Internet-enabled device. E-government involves the use of strategies and technologies to transform
government(s) by improving the delivery of services and enhancing the quality of interaction between the
citizen-consumer within all branches of government(s). E-governments could use m-commerce to
facilitate the exchange of goods and services between the different branches of government and citizens.
People could pay their taxes through an m-commerce device or receive a disability payment or social
security payment to their m-commerce device making the process of receiving and distributing payments
more efficient and effective for everyone.

Business

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Fill in the blank(s) with the appropriate word(s).

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