Paula bought a stock for $200 last year and sold it today for $150. If she earned a dividend of $100 while she held the stock her rate of return was
A) –50%.
B) –25%.
C) 25%.
D) 33.33%.
E) 50%.
Answer: C
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Before you can get a customer to calm down and listen, you must first ________.
A. raise your voice to get his or her attention before you start B. listen passively to the customer's grievances C. call your manager to take over D. deal with the customer's emotional state
Stage Technologies is a London-based company that supplies engineering solutions for the entertainment industry. It has helped the boy-band Westlife make a flying entrance onto stage and provided stage-rigging packages for Princess Cruise vessels. The company was established in 1994 after a couple of production designers decided that the automation of theater productions could be done more safely and more efficiently by using modular production rather than the old "build-as-needed" formula. The company installs wenches, stage lifts, and other equipment commonly used in stage productions. The equipment is designed so it can be operated from a single console without awkward or heavy lifting. Both opera companies and theaters see the benefit of such a system, but many are reluctant to buy
because of perceived costs. John Hastie and Mark Ager, the company's best salespeople, must design sales presentations that address these concerns.What kind of a close would Hastie be using if during the presentation, he told the theater manager, "Your theater is world-renowned for its attention to production details?" A. Continuous-agreement B. Compliment C. Standing-room-only D. Alternative-choice E. Technology
Chuck is concerned with what he considers to be an unfair situation at work. Although he put in 10 hours of overtime last week, he received the same pay as a co-worker who didn't put in any overtime. This week he decided to take an extra hour for lunch every day. Using the terminology of equity theory, Chuck has decided to
A. increase his efficiency. B. increase his inputs. C. increase his outcomes. D. decrease his inputs. E. decrease his outcomes.
An example of a situation that would terminate an agency by operation of law would be
a. a postal strike. b. nonpayment of the agent. c. death of the agent. d. nonrenewal of the agency contract.