Overnight package delivery is illustrative of which of the following sources of innovation?
a. incongruities
b. unexpected occurrences
c. process needs
d. change in perception
ANSWER: a
You might also like to view...
When a member of MADD tells an emotional story about the loss of her daughter to a drunk driver, the mother is using which element of persuasion?
A) logos B) chaos C) pathos D) all of the above
What is a SWOT analysis?
A. Generic business strategies that are neither organization nor industry specific and can be applied to any business, product, or service. B. View of a firm as a series of business processes, each of which adds value to the product or service. C. Analysis of the competitive forces within the environment in which a company operates to assess the potential for profitability in an industry. D. Evaluation of an organization's strengths, weaknesses, opportunities, and threats to identify significant influences that work for or against business strategies.
A routine request should use a generic closing statement to build goodwill and a sense of urgency
Indicate whether the statement is true or false
Storyboarding may be used to develop a detailed process flowchart.
Answer the following statement true (T) or false (F)