Describe three of the most effective influence strategies.
What will be an ideal response?
Rational persuasion is a tactic commonly employed by leaders, and it is very
effective--particularly if the leader is viewed as an expert. Apprising involves persuading
the target of influence that complying will advance his career. Inspirational appeals try to
arouse followers’ emotions and can work with all targets of influence. Consultation
invites the person to be involved with a proposed idea and may be used in any
direction. Exchange is based on the quid pro quo in organizational life. Collaboration is
an offer to provide assistance or resources to the person being asked to do something.
Ingratiation is compliment-giving or acting deferential. Personal appeals are based on
friendship or loyalty and may be more appropriate with a peer or someone outside the
organization than with bosses or subordinates. Legitimating tactics remind the target of
their role in the organization in relation to the person making the request. Pressure
tactics are threats and relate to coercion. Coalition tactics involve gaining the support of
others.
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Answer the following statements true (T) or false (F)
1.Benjamin thinks that the new student on his debate team appears to not be very interesting, so Benjamin decides not to engage in conversation or to listen to him. These are signs that Benjamin is a deficient listener. 2.Sympathetic responsiveness is also known as empathy. 3.When we solicit additional information from another person in an effort to draw him or her out as well as to demonstrate our willingness to listen we are probing. 4.Alex began telling people at work a rumor about one of their coworkers. Most of the people he told did not response well to his gossip. This a case in which negative evaluative feedback encourages a person to continue the behavior that is being displayed. 5.People from Eastern cultures view silence as signaling respectability and trust; they believe that words can corrupt an experience.
Practical capacity and normal capacity are synonymous terms
Indicate whether the statement is true or false
Some assets, such as a space shuttle, are not readily salable at the end of their useful lives, and retiring them may impose substantial costs. Which of the following is true?
a. Firms recognize a liability, referred to as an asset retirement obligation at the present value of the estimated dismantling costs. b. Firms recognize a liability, referred to as an asset retirement obligation at the estimated fair value of the dismantling costs. c. Firms recognize a liability, referred to as an asset retirement obligation at the estimated future value of the dismantling costs. d. Firms recognize a liability, referred to as an asset retirement obligation at the estimated liquidation value of the dismantling costs. e. Firms do not recognize a liability because such costs are uncertain in nature and the firms can always file for bankruptcy to avoid the dismantling costs.
Thermostats are subjected to rigorous testing before they are shipped to air conditioning technicians around the world. Results from the last five samples are shown in the table. Is the process under control?
Unit # Sample 1 Sample 2 Sample 3 Sample 4 Sample 5 1 73.5 70.8 72.2 73.6 71.0 2 71.3 71.0 73.1 72.7 72.2 3 70.0 72.6 71.9 72.4 73.3 4 71.1 70.6 70.3 74.2 73.6 5 70.8 70.7 70.7 73.5 71.1