Linda is a social worker. During a meeting with a client, she notices that her client, Thomas, hesitates to
talk about his childhood. Whenever the topic comes up for discussion, he avoids direct eye contact with Linda and
gives vague replies to her questions. So, Linda asks, “Would you please elaborate on how your childhood was?” In
this scenario, Linda is _____.
A. asking a closed-ended question
B. looking for assets and social supports
C. communicating her understanding of the factual part of the discussion.
D. seeking clarification
ANS: D
PG: 326
Feedback: In this scenario, Linda is seeking clarification. During an interview, clients and others sometimes make
statements that seem unclear or that you do not fully understand. They may communicate in an apparently
contradictory fashion, skim over a relevant issue, or neglect some significant aspect of themselves, the issue, or the
circumstances. In such instances, you may use the skill of seeking clarification. That is, you attempt to elicit a more
complete expression of the meaning of particular words or gestures
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a. true b. false