As Shelly Jones, manager of Sears, hands out customer questionnaires to get a better idea of customers' needs as well as their concerns, she is exercising which facet of total quality management (TQM)?

A) Employee participation in improving the quality of work
B) Customer satisfaction
C) Strengthening relationships with suppliers who are also customers
D) Continuous quality improvement
E) Strong leadership skills


B

Business

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An investor earns $400 in dividends and $800 in capital gains over a year. If the tax rate on these earnings is 15%, what is the total tax that the investor is liable to pay on these earnings?

A. $0. B. $60. C. $120. D. $180.

Business

Regardless of the documentation format used, sources should be alphabetized in the bibliographic section of a report

Indicate whether the statement is true or false

Business

A company has just received a special, one-time order for 1,000 units. Producing the order will have no effect on the production and sales of other units. The buyer's name will be stamped on each unit, at a cost of $1.50 per unit. Normal cost data, excluding stamping, follows: Direct materials…………………………… $ 10 per unit Direct labor………………………………..   16 per unitVariable overhead…………………………   4 per unitAllocated fixed overhead………………….   12 per unitAllocated fixed selling expense……………   8 per unit  Prepare an analysis that indicates the selling price per unit this company will require to earn $3,000 on the order.

What will be an ideal response?

Business

In testing the null hypothesis H0:?1 - ?2= 0, the computed test statistic is z = -1.66. The corresponding p-value is?

A. ?.0485. B. ?.0970. C. ?.9515. D. ?.9030.

Business