Ease of entry is simplest for which service retailer type?
a. nongoods retailer
b. rental-goods retailer
c. retailer with extensive licensing requirements
d. leased goods retailer
a
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Define four of the nine perceptual distortions listed in the textbook and explain why it is important to have an understanding of perceptual distortions in general.
What will be an ideal response?
Sweet Dreams manufactures candy. Its records revealed the following data: Number of units produced 4,000 Standard direct labor hours per unit 2 Standard variable overhead rate $2.50 per hour Standard fixed overhead rate $5.00 per hour Budgeted fixed overhead costs $40,800 Actual variable overhead costs $16,800 Actual fixed overhead costs $40,400 Actual labor hours 8,000 direct labor hours Total
actual overhead $57,200 The total fixed overhead variance is a. $800 (F). b. $800 (U). c. $400 (U). d. $400 (F).
If a negative act of high moral intensity occurs in a business, which of the following is most likely to happen?
a. The company will face legal consequences, and employees of high moral intensity will be most upset. b. The company will face relatively low societal outrage, and those employees of low moral quality will react strongly. c. The public will experience strong moral outrage, but the company’s employees will be largely unaffected emotionally. d. The public will have almost no moral outrage, but the company’s employees will be very emotionally affected.
Profit center service desks are under increasing pressure to analyze and control their costs, market the value of their services, and without alienating customers, charge a premium for "customized" services; however, cost center service desks are not under these same pressures.
Answer the following statement true (T) or false (F)