The technique of changing one's behavior by performing scenarios and receiving critiques is called

A. assertiveness skill building.
B. role play.
C. sensitivity training.
D. peer modeling.


Answer: B

Communication & Mass Media

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While listening to the presidential debates, Jody assessed the accuracy of each candidate's position and determined the reasonableness of their conclusions. In other words, Jody was engaged in

A) listening to obtain information. B) sympathetic listening. C) empathetic listening. D) listening for enjoyment. E) evaluative listening.

Communication & Mass Media

When writing a preparation outline, sources should be cited

A. only in the speech outline. B. only on the reference page. C. in speech outline and on the reference page. D. neither the speech outline nor on the reference page.

Communication & Mass Media

All of the following are strategies that more or less protect our friend's face EXCEPT

a. offering up embarrassing details in the company of other friends. b. sharing a similar experience without explicitly suggesting that a listener solve her or his problem in the same manner. c. offering advice but adding comments that affirm positive face needs. d. offering advice but adding comments that affirm negative face needs. e. committing the face-threatening act "off the record."

Communication & Mass Media

According to your textbook, the following statement is an example of what type of fallacy?What does the mayor know about cutting down on crime? After all, he was accused of shoplifting when he was in college.

A. appeal to novelty B. post hoc, ergo propter hoc C. bandwagon D. ad hominem E. hasty generalization

Communication & Mass Media