The nursing student is writing a report on the use of nonverbal techniques to encourage therapeutic communication. Which examples should be included in the report? (Select all that apply.)
a. Providing a backrub
b. Remaining silent
c. Avoiding distracting body movements
d. Facing the patient
e. Nodding
ANS: A, B, C, D
Feedback: Providing a backrub is considered therapeutic touch; additional examples include holding a patient's hand and gently touching a patient's arm. Silence refers to being present with a patient without verbal communication. Facing the patient and avoiding unusual body movements are active listening techniques. Nodding is conveying acceptance and is considered verbal.
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