In the _____ stage of the Northen and Kurland model of group development, the major theme pertains to issues of power and control.
A. inclusion-orientation
B. mutuality-goal achievement
C. uncertainty-exploration
D. separation-termination
Answer: C
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According to Maslow, a person who has satisfied esteem needs will next seek to satisfy:
a. safety needs. b. love needs. c. self-actualization needs. d. physiological needs.
With regards to readiness for change, skillful practitioners ___________________ before deciding how to proceed in working with clients
A) ?explore clients' level of readiness and motivation B) ?work with several different clients C) ?are multiculturally competent D) ?explore the clients' skills and independence
How should we interpret the existence of "surplus" (as defined in the text) in a human service agency?
A. It suggests the presence of inefficiency. B. It suggests that an individual may be doing a good job as a manager. C. It suggests that staff can be reduced in number. D. It suggests that the agency is likely to experience a cut in funding.
The main purpose of privatizing services is:
a. to improve working conditions for employees. b. to reduce the costs of government. c. to provide better services to the public. d. to provide a wider range of services to the public.