In step one of the training process, we conduct a _________ to determine what training is necessary to improve performance.
A. needs assessment
B. return on investment
C. metrics analysis
D. quarterly audit
E. training audit
A. needs assessment
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Answer the following statements true (T) or false (F)
1. A deposit ticket is a document that instructs a bank to pay the designated person a specified amount of money. 2. The payee is the issuer of a check. 3. The party who issues a check is the maker. 4. There are three parties to a check: the depositor, the maker, and the bank.
One person's attitude typically does not influence the attitudes of others in the workplace
Indicate whether the statement is true or false
Which of the following kinds of lease agreements exists between Chris and Dave?
A) an accommodation B) a gross lease C) an assignment D) an easement
Insufficient capacity will result in ______.
a. additional costs of idle resources b. poor service quality c. customer satisfaction d. higher response rate