Ritzer argues that all aspects of our world are being rationalized through McDonaldization via four major mechanisms. One of those is the process of ‘Control’, which of the following is an example such a mechanism?
a. Using an explicitly stated and pre-programmed script so staff can quickly deal with customers
b. Ensuring means of production – from produce through to staff - are of a minimal cost
c. Using standardized procedures and machinery to produce standardized products and services so customers know what they are going to get irrespective of where or when they buy it
d. Ensuring everyone wears the uniform, smiles at the customer and is extensively trained to ensure they stick to the pre-programmed script
d. Ensuring everyone wears the uniform, smiles at the customer and is extensively trained to ensure they stick to the pre-programmed script
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Of the six dimensions of the culturally endorsed leadership theory, which one of these focuses on the leaders’ capacity to inspire and motivate others?
A. charismatic/value-based B. team-oriented C. participative D. autonomous
Each of the following is a true statement about TMAP except
A) TMAP is an initial process used to generate ideas in order to accomplish project goals and a visual representation of an entire team's thoughts, ideas, and questions relative to accomplishing the project goal. B) TMAP presents a structure of information and helps a team progress through the project process. C) TMAP is a static document that does not change throughout the project, thus serving as a baseline representation of the project. D) TMAP allows team members to refer back to how, why, and when decisions were made.
A(n) _____ database supports a relatively small number of users (usually fewer than 50) or a specific department within an organization
a. desktop b. workgroup c. enterprise d. transactional
The relationship between employees and clients is which of the following?
A) Many-to-many B) Many-to-one C) One-to-many D) One-to-one