Answer the following statements true (T) or false (F)
1. The combative style of argument demonstrated by politicians and in the media is a good
model for advocates wishing to be persuasive.
2. Delivery style has little to do with an advocate’s persuasiveness.
3. Reluctant communicators can develop an effective presentational style.
4. A style that works for one advocate will generally work for another, even if the situation is
different.
5. The Presidency is a formal office, so presidents speak in the grand style nearly all of the time.
1. false
2. false
3. true
4. false
5. false
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When an organization is able to adapt to the changing demands of the customers and the market, the organization is invoking the element of:
a. flexibility b. inclusivity c. passivity d. diversity
Email messages exceed telephone traffic, and email is the dominant form of business communication
Indicate whether this statement is true or false.
Clear Channel Communications was one of the first companies to offer on-demand music orders called:
a. PaytoPlay b. Clear Stream c. Thumbplay d. Google Play e. all of these f. none of these
Listening involves the processes of:
a. being aware, rejecting, decoding, remembering, reacting. b. selecting, attending, understanding, remembering, responding. c. selecting, acknowledging, comprehending. d. attending, sorting, interpreting, filtering, rehearsing.