All of the following are suggestions for helping the audience understand information EXCEPT: 

A. Audience members remember facts and details better than generalizations.
B. Audience members are more likely to understand simple rather than complex words.
C. Saying how the information will meet their needs will make it more likely they will listen.
D. Overt participation will help increase audience members' understanding.


A. Audience members remember facts and details better than generalizations.

Communication & Mass Media

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Evaluating the quality of information, ideas, and arguments presented by a speaker is known as

a. critical listening. b. critical thinking. c. fact finding. d. inference evaluation.

Communication & Mass Media

Mean, median, and mode are measures of central tendency.

Answer the following statement true (T) or false (F)

Communication & Mass Media

Our inclination to divide up communication events into sequences of stimuli and responses illustrates which principle of communication?

A) Communication is ambiguous. B) Communication is a process of adjustment. C) Communication is inevitable. D) Communication is punctuated.

Communication & Mass Media

Which of the following statements correctly defines the concept of flooding?

A. Flooding is what happens to men in conflict when they experience a rapid increase in hormones that are responsible for stress and anger. B. Flooding happens when someone engaged in conflict is emotionally or psychologically unable to engage the discussion further. C. Flooding refers to a sudden rush of emotion and is commonly experienced by women during conflict. D. Flooding happens when someone engaged in conflict experiences an increase in stress hormones after the other person stonewalls.

Communication & Mass Media