Product and service features that are unexpected and surprisingly enjoyable are known as ________.

A. Satisfiers
B. Ego-oriented services
C. Musts
D. Forecasted intensifiers
E. Delights


Answer: E

Business

You might also like to view...

What is the key to being a strong negotiator?

A. Good product features B. Service C. Extroversion D. Preparation E. Oral communication skills

Business

When a seller refuses to deliver goods that are unique, a buyer can obtain specific performance.?

Indicate whether the statement is true or false

Business

The organizational structure of a corporation allows for shareholders to have control over the company's daily operations

Indicate whether the statement is true or false

Business

The account receivable turnover measures:

A) How long it takes to sell accounts receivable to a factor. B) How often, on average, receivables are received and collected during the period. C) The relation of cash sales to credit sales. D) How long it takes to sell merchandise inventory. E) All of the options are correct.

Business