Even though drug samples are small and "free," the medical office must secure and organize the samples in a supply cupboard or drawer that is ________
a. open
b. unlocked
c. closed
d. locked
d
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What is the best way to disarm an angry caller?
A. Remind the patient that shecannot speak to you in this manner. B. Ask the patient why she is angry. C. Tell the patient to call back when shecan be nice. D. Speak politely and remain calm.
Which of the following are associated with hypercapnic respiratory failure due to increased work of breathing? 1. Asthma 2. COPD 3. Obesity 4. Kyphoscoliosis
a. 1 and 2 only b. 1, 2, and 4 only c. 3 and 4 only d. 1, 2, 3, and 4
Many drugs used in the management of hypertension are also used in the management of angina and cardiac arrhythmias
Indicate whether the statement is true or false
Which of the following statements is true?
A) Patients cannot refuse treatments recommended by the physician. B) Office policies that pertain to patients should be outlined at the initial visit. C) The Patient's Bill of Rights thoroughly explains the state's medical laws. D) You should be apologetic when explaining office policies to patients.