Mintzberg described management in terms of behaviors. Mintzberg's decisional roles include: (Select all that apply.)
a. figurehead.
b. spokesperson.
c. entrepreneur.
d. resource allocator.
e. negotiator.
ANS: C, D, E
Mintzberg described management in terms of behaviors. Underlying his descriptions were two assumptions: much of a manager's time is spent in human relations, and managers are more reactive than proactive. These assumptions provided the basis for three categories of behaviors: interpersonal roles, informational roles, and decisional roles. Mintzberg described three interpersonal roles: figurehead, leader, and liaison. The three informational roles he described are monitor, disseminator, and spokesperson. The third category of Mintzberg's behavioral roles comprises the four decisional roles: entrepreneur, disturbance handler, resource allocator, and negotiator.
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