List and briefly discuss individuals involved in an organizational purchase decision

What will be an ideal response?


a. Initiator – this is the person who first recognizes the need for the product or service.
b. Influencer – these are people who influence the decision about which supplier is chosen.
c. Decider – this is the person in the organization who has the ultimate authority for a "go-no-go" decision.
d. Purchaser – this person actually authorizes payment for the product.
e. User – these people actually use the product.

Business

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The difference between sales and cost of goods sold is called:

A) net income. B) gross profit. C) contribution margin. D) finished goods inventory.

Business

According to Polanyi (1983) the knowledge you can actually talk about and reflect upon is referred to as __________.

a. Explicit knowledge b. Tacit knowledge c. Know how d. Procedural knowledge

Business

Reminder advertising is most common during which stage of the product life cycle?

A. repositioning B. maturity C. conceptual D. introductory E. growth

Business

Franz Colruyt has achieved low-cost leadership through:

A) effective use of voice mail. B) plastic, not paper, shopping bags. C) background music that subtly encourages shoppers to buy more. D) converting factories, garages, and theaters into retail outlets. E) exclusive use of the Euro.

Business