SCENARIO-BASED QUESTIONS Effective Communication with Telecommuter ? Sue has worked from home for four years, taking phone orders for a national catalog retailer. Sue feels unappreciated for her efforts and detached from the management and coworkers
In the past, Sue had been very efficient, responsible, punctual, and reliable. Lately, however, her performance has faltered. The quality analyst who is monitoring her calls find that she is not selling the new additional products as is required of her. Using the concept of stroking, how can Sue's supervisor motivate her to increase her productivity and job satisfaction?
Sue's supervisor can tell Sue how much he appreciates her years of service and good work. He can also listen intently to her while she is expressing her frustration and ask specifically what hinders her from selling additional products. By paying more attention to her needs, the supervisor may make her feel more appreciated. Moreover, the supervisor can empower her to be a better salesperson by explaining the rationale for the new offers and listening to her input about them. He can include her in strategy development to make her more willing to sell.
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A company has two different products that are sold in different markets. Financial data are as? follows: Product A Product B Total Revenue ?$15,000 ?$9,400 ?$24,400 Variable cost ?(7,000) ?(9,800) ?(16,800) Fixed cost? (allocated) ?(3,000) ?(2,100) ?(5,100) Operating income? (loss) ?$5,000 ?$(2,500) ?$2,500 Assume that fixed costs are all unavoidable and that dropping one product would not impact sales of the other. If Product B is? dropped, what would be the impact on total operating income of the? company?
Answer the following statement(s) true (T) or false (F)
1. Parochialism means one has the ability to recognize individual differences. 2. Each dimension of Hofstede’s Model of National Culture is measured on a scale of 0 to 50. 3. If Pam values competition and winning, she exhibits the feminine (or nurturing) dimension of Hofstede’s Model of National Culture. 4. Putting employees from two differing cultures together to accomplish a task is likely to fail unless they are given cultural training. 5. According to Hofstede’s Model of National Culture, the saying “The best things in life are free” indicates a culture high on the dimension of assertiveness.
If costs are allocated on a somewhat arbitrary base, what purpose does computing product costs have?
What will be an ideal response?
B&G, Inc. ? A year ago, Carl went to work for B&G, Inc. He has worked for the finance department ever since he started. He noticed that the corporation was only taxed as though it were a partnership. This was something that he found very odd when he first started working for the company, but he later realized it was a fairly common practice. He recognized that this was one of the advantages of this type of corporation. ? While the job was challenging, Carl was not happy. He wanted to work for a company whose main goal was to provide service to the community, not to make a profit. However, Carl felt that, considering his present financial situation, he had to continue working for B&G, Inc. A week later, Carl discovered there was going to be a merger between B&G, Inc. and one of its
major competitors. Carl's boss informed him that he would be getting a promotion and a raise. While he was excited about making more money, he still was not happy. He knew then that he would not be working for the company for long. Refer to B&G, Inc. B&G, Inc. was going through a ____ merger. A. vertical B. horizontal C. conglomerate D. hostile E. leveraged