Which of the following messages would validate the worth of the individual?
a. The nurse says, "Take that tray to room 6 bed 2."
b. "I want to know about your physical symptoms following the chemotherapy."
c. "Now dear, we are going to have a nice bath."
d. "I would like to meet your family and we could talk to them about your aftercare."
ANS: D
Styles that convey "caring" send a message of individual worth that sustains the relationship with the client. For example, clients prefer that providers use a "warm" communication style to show caring, give information, and to allow them time to talk about their own feelings. Confirming responses validate the intrinsic worth of the person. These are responses that affirm the right of the individual to be treated with respect. They also affirm the client's autonomy (i.e., his or her right, ultimately, to make his or her own decisions). Giving directives is a disconfirming message. Discussing physical symptoms is a behavior that decreases involvement with client's emotional self. "Now dear, we are going to have a nice bath" depersonalizes the client.
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