It is Connor's first day as a CNA at the nursing home and he is answering the phones on his unit. A physician calls to place a medication order. What should Connor do before he takes it?

a. Make sure to have complete identifying information for the physician
b. Ask someone else to listen in on the conversation to make sure the order is correct 
c. Ensure that the physician knows this is his first day as a CNA at the nursing home
d. Determine nursing home policy, and state regulations, as a registered nurse may be
required to take medication orders by phone.


d. Determine nursing home policy, and state regulations, as a registered nurse may be
required to take medication orders by phone.

Health & Biomechanics

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