The first step in developing a marketing plan for a human services agency should be to

a. create a brand
b. be clear about the payoff for stakeholders
c. be confident in the quality of the services provided
d. assess the reasons for public interest in the services


C

Social Work & Human Services

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A social worker in a rural environment is least likely to encounter:

a. a safe place to live b. a professional network that provides opportunities for consultation and feedback c. being considered an outsider if he or she is not from the area d. the need for reliable personal transportation

Social Work & Human Services

Answer the following statement(s) true (T) or false (F)

Symbolic interactionists do NOT believe that there is an objective reality that exists independent of our interpretation or definition.

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The authors define "macro practice" as professionally guided

A. planned change in organizations and communities. B. radical redistribution of wealth based on class. C. empowerment of disenfranchised groups at risk. D. practice beyond common "micro" interventions.

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The inner and outer forces model was inspired by Erickson's psychosocial stages of

development. Indicate whether the statement is true or false

Social Work & Human Services