________ is an emotional/behavioral response to real or imagined threats to an established work routine.

A. A change agent
B. Resistance to change
C. An OD intervention
D. Radical innovation
E. Benchmarking


B. Resistance to change

Resistance to change is an emotional/behavioral response to real or imagined threats to an established work routine. Resistance can be as subtle as passive resignation and as overt as deliberate sabotage.

Business

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In a process costing system, each department's production costs are transferred to the next department and ultimately to the Finished Goods Inventory account

Indicate whether the statement is true or false

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The sentence You must submit your application by Friday is a more effective business message than Please submit your application by Friday

Indicate whether the statement is true or false

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Identify nine reasons organizations outsource projects

What will be an ideal response?

Business

During which stage of the consumer buying decision process does a consumer decide from which seller he or she will buy the product?

A. Evaluation of alternatives B. Information search C. Source selection D. Purchase E. Problem recognition

Business