One of the distinguishing characteristics of a service is utility, which means that the service cannot be separated from its means or manner of production
Indicate whether the statement is true or false
FALSE
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The Bledsoe Marketing Research group has been hired to administer a series of questions to shoppers in a local mall. If questions on the survey questionnaire have only two possible responses (such as "yes/no" ), what type of questions are these?
What will be an ideal response?
Which of the following is not a characteristic of scientific management principles?
A. Using time and motion studies B. Breaking jobs down into their simplest tasks C. Calculating the quickest way to complete a task D. Getting employee feedback on how best to do the job
In the following situations, two parties claim the same goods. Who is most likely to prevail in each circumstance? Explain. (a) Olan steals Phil's television set and sells it to Quincy, an innocent purchaser, for value. Phil learns Quincy has the set
and demands its return. (b) Riley takes his television set for repair to Slick, a merchant who sells new and used television sets. By accident, one of Slick's employees sells the set to Tuna, an innocent purchaser-customer, who takes possession. Riley wants his set back from Tuna.
Researchers have ________ a specific culture contributes to positive effectiveness in comparison to less effective firms with another cultural profile.
A. suggested B. been unable to show that C. definitively related D. found