Objective listening is
A) preoccupation with self.
B) offensive listening.
C) listening with detachment.
D) telling a friend how the world hates him or her.
Answer: C
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An individuals fear or anxiety with real or anticipated communication with others is _________
A. public speaking anxiety. B. natural nervousness. C. communication apprehension. D. communication anxiety.
Cooperative or integrative strategies in a bargaining situation are attempts to
a. undermine the opposition. b. promote open, honest, and up ?front attempts at problem solving. c. win at all costs. d. promote verbal aggressiveness in bargaining.
Mike approached his business leader to discuss supplements to the existing project. The business leader rejected Mike's proposal on grounds of vagueness and insignificance. What should Mike have done in preparation for the meeting?
a) Set specific goals to mobilize energy and aid in developing relevant and innovative strategies b) Know with whom to communicate and enhance the possibility of acceptance of his idea. c) Influence people's opinions to support his cause. d) Pose questions to others to achieve the required results.
Which of the following is a key goal of PR through internal relations?
a. facilitating mergers and acquisitions b. establishing a diverse workforce c. creating authentic employee advocates d. communicating with various publics