What is the difference between functional conflict and dysfunctional conflict on a project? Provide real examples of each.

Fill in the blank(s) with the appropriate word(s).


Answer will vary

As long as disagreements further the objectives of the project, then conflict is functional. It should be encouraged because honest professional differences of opinion often will lead to the best solutions. The challenge is to keep it from becoming dysfunctional. Dysfunctional conflict inhibits project performance and should be managed.

Business

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