Your book lists several positive and negative uses of silence. Name one positive and one
negative use of silence.
What will be an ideal response?
One positive use of silence is the time it allows us to think before speaking. By taking the time
to consider carefully my responses, I can potentially diffuse tense situations. Conversely, one
negative use of silence is to inflict pain on others. By giving someone the "silent treatment," I
can communicate my frustration or dislike for things and people.
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The research technique used in compiling existing information generated by others is known as
A) secondary or library research B) feedback C) a communication audit D) a focus group E) surveying
Describe what makes a group. What is an example of a group you are a part of?
What will be an ideal response?
Taking notes should be avoided during comprehensive listening because it can distract you from the speaker's message
Indicate whether the statement is true or false
In which of the following situations is the memorized speaking style acceptable?
A) During an emergency that requires precise wording B) When you want to appear natural and conversational C) When your speech doesn’t require a strict organizational style D) When you are accepting an award