A radio station would like to capitalize on its newest personality, Rita, who is very popular with young adults. The station would like to give Rita an opportunity to communicate with listeners so they can get to know her and she can express herself in more depth than she can on the air. What vehicle would have the best potential to achieve these goals?
a. e-mails to listeners
b. a personal profile
c. a blog
d. A LinkedIn account
c. a blog
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a. Integrating all methods that a customer can use to contact a business b. Reaching out to customers by telephone c. Administering customer satisfaction surveys d. Responding to customer complaints
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a. True b. False Indicate whether the statement is true or false
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Indicate whether the statement is true or false