A few minutes before the grand opening of the newest store in the chain, Chanel from the corporate office gave the whole team a rousing speech in which she told them that they had the power to make things better for the entire community. This is an example of
A. consultation.
B. legitimate power.
C. collaboration.
D. rational persuasion.
E. inspirational appeal.
Answer: E
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The idea that different styles of leadership might be shown to the same followers in different decision-making situations, or even in the same situation over time, is ______.
a. inflexibility b. flexibility c. the demarcation of control d. fluidity
People from the same demographic group, such as Latino or African American, are frequently members of different cultures
Indicate whether the statement is true or false.
Which of the following is an example of a loyalty program?
A. Frequent-flier programs for airlines. B. Frequent-stayer programs for hotels. C. Frequent-dining programs for restaurants. D. All of the above.
A direct result of increasing safety stock is generally improved customer service and a reduction in stockouts
Indicate whether the statement is true or false