Which of the following are effective ways to communicate with a customer? (Choose all that apply.)
a. Active listening
b. Cultural sensitivity
c. Using social media and texting while working
d. Using technical jargon
A B. Social media and texting should be used only for troubleshooting a problem and not for entertainment. Technical jargon acts as a barrier to communication.
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What are the steps to upload a file to a remote server?
What will be an ideal response?
COGNITIVE ASSESSMENT Which of the following statements about data types is FALSE?
A. Yes/No fields can be used to create a field with True or False options. B. AutoNumber data types assign numbers automatically to each record. C. Text data types are used for lengthy memos. D. Object data types are used for photos, audio, or video.
A(n) ____ consists of data and the operations on those data.
A. disk B. compiler C. interpreter D. object
The command _______ :users somefile.txt changes the group affiliation of somefile.txt to users.
Fill in the blank(s) with the appropriate word(s).