Which of the following is the best example of a situation justifying a straightforward claim?
A) The transmission in your car gave out within the warranty period.
B) A shipment arrived two weeks after it was promised.
C) Your credit card was billed twice for a purchase you made.
D) All of these choices are examples of direct claims.
D
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Which of the following is most likely a true statement regarding prospecting?
A) Personal observation is an unlikely prospecting technique. B) Cold call prospecting is a systematic approach to identifying prospects. C) The response rate for e-mails is high, so they are a valid source of prospects. D) A salesperson cannot afford to spend time calling on persons who are not legitimate prospects. E) Networking should be avoided as a source of prospects because it is unprofessional to mix business and friendship.
Treasury bills (T-bills) are Treasury securities with maturities of one year or less
Indicate whether the statement is true or false.
The following data are for the Akron Division of Consolidated Rubber, Inc.: Sales$750,000Net operating income$45,000Average operating assets$250,000Stockholders' equity$75,000Residual income$15,000?For the past year, the return on investment was:
A. 26% B. 18% C. 6% D. 30%
Surveys show that people may prefer to deal with members of their own race. A company assigns white salespersons to white clients and Hispanic salespersons to Hispanic clients. This makes commissions to all the salespersons higher than if the sales-persons were assigned randomly. Assignments based on race are:
a. illegal disparate treatment under Title VII b. illegal only if the salespersons earn different wages c. legal if the salespersons of all races have approved the market division d. legal since the effect is to raise gross income on the affected group e. legal since the interests of the customers is the same as the interests of the firm