Tonya didn’t want Mario to know she was disappointed when he didn’t give her an engagement ring, so she acted happy when she saw the bracelet. Which facial management technique was Tonya using?

A) intensify
B) deintensify
C) neutralize
D) mask


Answer: D

Communication & Mass Media

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Miriam used parallel wording to introduce each of her main points because she knew that an effective

oral style should be A) simple. B) repetitive. C) informal. D) reflexive. E) uncluttered.

Communication & Mass Media

Inferential statistics are used to:

A. compute the standard deviation. B. describe the practical significance of the results. C. describe the basic properties of scores. D. draw conclusions about a population by examining the data from a sample. E. determine the normality of the data.

Communication & Mass Media

Which of the following are people most likely to perceive when looking at this image? (diamonds)

A) A pattern of two sets of five diamonds B) A pattern of five pairs of diamonds C) Most people won't notice a pattern D) Ten separate diamonds

Communication & Mass Media

When you arrange your ideas from the least to the most important, you are using the principle of __________.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media