What can be done to reduce resistance to change to a new HRIS?
What will be an ideal response?
There are several efforts that can be initiated to help reduce resistance to change, including these:
• The use of “power users” who adapt to the new technology quickly to provide one-on-one on-the-job training to those who do not learn the system as rapidly
• Communication that training will be an ongoing process and not just an isolated event to help manage expectations and acceptance of the new technology
• Parallel Go Live so that users can acclimate to the new system
• Communication to relay the urgency and need for the system
• Generate small wins that are produced by system usage and communicate these wins
• Involve users in the change process
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