Which is true?
A. In order to be successful, service desk analysts need to understand the goals of the service desk, but understanding the goals of the department and the company as a whole, are management responsibilities.
B. In order to be successful, service desk analysts need to understand the goals of the service desk and their department, but understanding the goals of the company as a whole, are management responsibilities.
C. In order to be successful, service desk analysts need to understand the goals of the service desk, their department, and the goals of the company as a whole.
D. In order to be successful, service desk analysts need to understand the key performance indicators (KPIs) and critical success factors (CSFs) requested by the customers.
Answer: C
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Palmer Enterprises has a net marketing contribution of $60 million. Its general and administrative expenses and other operating expenses are $20 million and $15 million, respectively. Calculate its operating income
A) $95 million B) $75 million C) $45 million D) $40 million E) $25 million
Which one of the following is not an advantage of LIFO?
A) In periods of rising prices, less income tax is paid. B) In periods of rising prices, less holding gains are reported in net income. C) Record keeping and financial statement preparation are easier. D) Conservative income statements and balance sheet disclosures result from rising prices.
Which of the following can be used to promote connections in your social media content while strengthening relationships and building goodwill?
A) Facebook B) Twitter C) Newsle D) Meddle E) Piktochart
The product life-cycle concept from microeconomics and marketing provides useful insights into the relations among cash flows from operating, investing, and financing activities. During the _____ cash outflow exceeds cash inflow from operations because operations are not yet earning profits while the firm must invest in accounts receivable and inventories. Investing activities result in a net
cash outflow to build productive capacity. Firms must rely on external financing during this phase to overcome the negative cash flow from operations and investing. a. introduction phase b. growth phase c. mature phase d. late maturity phase e. decline phase