A certified nurse?s aide (CNA) has been reported to the nurse manager for refusing to wash her hands between giving clients their morning care. Which of the following statements by the nurse manager would be the most effective?
1. ?Do you need a class on hand washing??
2. ?Forgetting to wash your hands between clients can lead to spread of infection.?
3. ?Why do you refuse to wash your hands??
4. ?If I hear of any more instances of your not washing your hands, I will write you up.?
2
Explanation: 1. The employee needs to realize the unwanted behavior has consequences for the client. An
employee may not realize the reason for the policy. A better understanding may prevent the
behavior in the future. The employee must understand the consequences if the behavior does
not change but this should not be communicated in a threatening manner.
You might also like to view...
While taking a health history on a 20-year-old female patient, the nurse ascertains that this patient is taking miconazole (Monistat). The nurse is justified in presuming that this patient has what medical condition?
A) Bacterial vaginosis B) Human papillomavirus (HPV) C) Candidiasis D) Toxic shock syndrome (TSS)
The parents of a 5-year-old child ask the nurse, "How many hours of sleep a night does our child need?" The nurse should give which response?
a. "A 5-year-old child requires 8 hours of sleep." b. "A 5-year-old child requires 9.5 hours of sleep." c. "A 5-year-old child requires 10 hours of sleep." d. "A 5-year-old child requires 11.5 hours of sleep."
Painful vesicles are associated with:
a. psoriasis. b. pityriasis rosea. c. paronychia. d. herpes zoster.
A patient is receiving norepinephrine 30 mcg/min for treatment of refractory shock
Which assessment findings suggest the patient is experiencing peripheral vasoconstriction from the medication? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply. 1. Decreased peripheral pulses 2. Drop in body temperature 3. Onset of paresthesias 4. Drop in blood pressure 5. Increased cardiac output