According to Kouzes & Posner (2001), leadership is not a particular trait some people have and others do not. It is a process that takes place in every human interaction
Indicate whether this statement is true or false.
TRUE
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John Stuart Mill’s philosophy of “utilitarianism” says which of the following?
A. Justice is possible when decisions are made without considering the social status of the people involved. B. Ethical behavior comes from striking a balance between excess and defect. C. That which is virtuous provides the greatest happiness for the greatest number. D. You should act as though what you do will become a universal law.
Real or imagined differences between a speaker and an audience, between two groups, or between two people can block effective listening
Indicate whether the statement is true or false.
Igor's parents asked him how he liked the concert last night. Igor responded with, "Wow, it was totally sick! I'm going again tonight." His parents wonder, "If the concert was sick, why would Igor want to go again?" Explain the language barrier most likely involved in this exchange. What can you suggest for managing this word barrier?
What will be an ideal response?
Describe four characteristics of effective survey or questionnaire items.
What will be an ideal response?