Answer the following statement(s) true (T) or false (F)

1. The main purpose of adding of a courtesy phone for the patients is to reduce the stress they experience in the office. 
2. When leaving a message for a patient on an answering machine, you must leave information about the purpose of your call. 
3. The only information that should be left on an answering machine when calling a patient is the request for the patient to return the call. 
4. I-pagers allow the physician to respond by way of a mini keyboard. 
5. When a copier becomes jammed, you will need to contact the repair service. 


1. False
2. False
3. True
4. True
5. False

Health Professions

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