Researchers Vangelisti and Crumley have identified three categories of reactions to messages that hurt, including active verbal responses, acquiescent responses and __________.

A. overemotional responses
B. counterattacks
C. self-defense
D. invulnerable responses


Answer: D

Communication & Mass Media

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Nothing good ever comes from crises

Indicate whether this statement is true or false.

Communication & Mass Media

_________ is a way of tailoring communication to another person's processes

a. Style flexing b. Social styling c. Centralizing d. Decentralizing

Communication & Mass Media

Which of the following is NOT true regarding the critical theories approach?

a. organizations are not neutral sites of meaning formation b. focuses our attention on studies of power and abuses of power c. concentrates on discourse and linguistic patterns as the institutional practices that shape reality d. depicts organizations as political sites making increasingly important decisions about the public good.

Communication & Mass Media

Media industries are especially susceptible to criticism:

a. in the early stages of development or restructuring. b. when they reach the full-grown level in their life cycle. c. immediately following a presidential election. d. if they are the leaders in ratings or readership.

Communication & Mass Media