When a parent or guardian makes a request about specific materials that his or her child reads, hears, or sees in school, educators should:

a. try to cooperate with the parent to understand the complaint and then, follow school or district procedures for dealing with complaints.
b. inform the parent of the book selection process that led to the purchase of the book.
c. remove the material until a formal investigation can be made.
d. temporarily ignore the parent's concerns and hope the problem goes away; if the parent complains again, explain that other parents are not concerned.


a

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