The delusional patient has become agitated and angry. The patient reports that the cook put tacks in his cereal. He is pacing back and forth in the crowded dining room and cursing the cook. How should the nurse respond?
a. Keep distance from the patient and ask, "Can we go to the dayroom and talk?"
b. Touch the patient's arm and say, "Calm down. I'm sure we can straighten this out."
c. Call experienced CNAs to restrain the pa-tient.
d. Stand calmly and say, "This behavior is unacceptable. Sit down and eat, Carl."
A
Allowing the angry patient space is important. Encourage the patient to find a quieter place. Ac-knowledge the anger and demonstrate willingness to help. The agitated patient should not be touched without permission. Restraints are a last resort and will increase the patient's anger and feelings of persecution.
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