When offering an apology, a good behavior to display is
a. waiting until the anger subsides before apologizing.
b. apologizing even if you don’t know what you did wrong.
c. accepting the other person’s anger.
d. offering justifications or excuses
Answer: c. accepting the other person’s anger.
You might also like to view...
A manager should critique subordinates in order to help the manager feel better about herself
Indicate whether the statement is true or false.
__________ is the appeal one person has for another, based on physical appearance, personality, and/or behavior
Fill in the blanks with correct word
According to the ________theory, an event occurs, you respond physiologically, you interpret this arousal, and you experience the emotion
a. James-Lange b. emotional contagion c. cognitive labeling d. emotional expression
One conflict of interest issue that troubles media professionals is ________, in which combat reporters allow military control over their output in exchange for close access to the troops.
A. shield laws B. embedding C. privacy D. prior restraint