Why is tone a significant factor when using the Professional Strategy Triangle to write a corporate communication piece?
a. It determines how the audience will “hear” you.
b. It helps you establish your career in the department.
c. It helps you write lyrically, with rhythm.
d. It is not a significant factor.
a. It determines how the audience will “hear” you.
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Ed has trouble distinguishing between assertive and aggressive communication. His teacher clarifies the difference by saying:
A. aggressive and assertive communication is basically the same. B. assertive communication means taking charge of your life without taking advantage of others. C. aggressive behavior takes advantage of others, so "passive aggressive" behavior is better. D. assertive behavior means being passive about ones needs, whereas aggressive behavior allows one to meet these needs while also helping others.
Bafflegab is ________
A) reflective of sexual bias B) reflective of class bias C) words used in a repetitive pattern D) using words as shorthand that no one can understand but you
The two types of informative speeches mentioned in Chapter 14 that are best suited to the
pro?con organizational pattern are __________ and issues. a. places b. people c. conditions d. issues e . processes
It has been found that Americans, in particular, make all types of judgments about others based on that person's _____
a. smile b. wealth c. eyes d. religion